- How are the items shipped?
Creole Lady Creations ships via USPS and UPS
If items are custom ordered it will take between 3-5 business to process order. Ships within 1-3 weeks (depending on your products).
If buying a ready made item it will be processed within 24 hours. Your items will ship within 1-2 business days.
- How does the refund policy work?
Your satisfaction is my top priority!
Refunds are expected.
Refunds will be given to new unused items.
Refunds and exchanges will be issued after I have received the returned item.
Buyers pay for return shipping fees.
*If an item is damaged during shipping before you received your package, the buyer will receive a full refund plus any return shipping expenses.*
*An image of damaged/ broken item is requested before processing refund procedures*
Please contact me within 3-5 days of receiving your item from the carrier marked date as delivered.
Thanks for shopping with Creole Lady Creations
We sell originals and prints of the Artwork. We also work on a commission basis as need. Please contact us if you are looking for a unique piece of art. Commissioned art is not available for reproduction/prints unless other wise stated in Commission Contract.